3 WAYS TO CONTACT MEESHO CUSTOMER CARE

Meesho Customer Care | Meesho Customer Care Phone Number, Whatsapp Number, Call Back Option

Many Indian customers are glued to the meesho app due to their cheap price of quality products. These customers are also in need of help from meesho customer care for different queries arising everyday.

You can reach meesho customer care by 4 ways. You can directly call them or request a call back from them or email them or even chat with them. But how to do all of these needs, you need our help to show you the right way to do it.

This blog post will bring you everything you need to know about meesho customer care. At first, I will briefly explain about meesho and the need for customer care. Then, you will come to know the phone number, email id, whatapp number of meesho customer care for both buyers and sellers.. 

WHAT IS MEESHO?

In simple words, Meesho is an e-commerce platform like Amazon and Flipkart. But meeso is unlike Amazon and Flipkart. It is an application that provides an online marketplace where you can sell your products to users or resellers.

The sellers in the messo app are known as suppliers and anyone can resell the products in this app by adding a profit margin. 

“ Meri Shop” or the short form Meesho was founded by Vidit Aatrey and Sanjeev Barnwal  in 2016. Basically this ecommerce app was designed to enable small home based businesses to sell their product through social media like Facebook, WhatsApp, Instagram, etc.

MEESHO CUSTOMER CARE

 So, it is clear to you that messo just provides a digital platform to connect the seller and customer. But you might still want to know what is the specific work done by meeso specifically done through this ecommerce platform.

The listed below works are done by meeso specifically.

  • Management of Meeso application and its associated marketing
  • Facilitating Payment Collections
  •  Fulfilment
  • Order Management 
  • Enquiry management and 
  • Other incidental services facilitate and make the transactions between the Suppliers and the Reseller 

So, the customer care is provided to provide solutions to all the above work done by meeso.

FOR WHAT YOU NEED MEESHO CUSTOMER CARE

Customer care for any product or service is required by the end user to solve some query or problem that arises. So, the same thing is valid for meeso customer care. 

Basically, meesso has two type of user of their app as listed below

  • Messho Users who buy product from meeso
  • Mesho Seller (aka supplier)  who sells products in meeso.

Both the end users face many problems using meesho as a service. The next section will be dedicated to problems faced by meesho end users for which they need meesho customer care.

NEED OF MEESHO CUSTOMER CARE FOR MESSHO USER

Some of the problems that are faced by meesho users who buy products from meeso are listed below. So, for the following reasons you will need meeso customer care.

  • Returning a product
  • Replacement or exchanging a product
  • Received defective or damaged or incorrect product
  • Transaction related problems
  • Refund for an order or Incorrect refund received.
  • Products not received
  • Late delivery of products
  • Change of address after the order is placed

NEED OF MEESHO CUSTOMER CARE FOR MEESHO SELLER

Apart from meesho users, the meesho seller also needs customer care for meesho. Some of the problems faced by them are.

  • Problem in receiving money or margin on products sold
  • Wrong or defective  product returned by customer of meesho user
  • Refund related problems
  • GST and Bank Transaction  related problems
  • Bonus related queries and problems

MEESHO CUSTOMER CARE PHONE NUMBER

Meesho customer care is called the Meesho support team. Meesho customer care is available all days including weekends (Saturday and Sunday) from 10:00 AM to 7:00 PM.

by calling from the Contact Us tab in the Help section

MEESHO CUSTOMER CARE  PHONE NUMBER FOR BUYERS

There are 2 ways to talk over the phone to the customer care agent of meesho. They are discussed in the next sections in detail.

CALL DIRECTLY TO MEESHO CUSTOMER CARE PHONE NUMBER

The 1st way to contact meesho is to call meesho customer care number toll free number. You will not charge even a single penny when  you call this number. The number is given below.

80-617-99600

The customer care of Meesho is open all days including Saturdays and Sundays from 10:00 AM to 7:00 PM.

But at present, this option is not available, you have to request a call back from them. The procedure is given in the next section.

REQUEST A CALL BACK FROM MEESHO

Meesho customer care call back option

The 2nd way is to request a call back from meesho to your registered number in the meesho app. This option is not directly available in the meesho app, you have to go through a lot of options. But don’t worry, I will make it easy for you. Just follow the following steps.

  • Open the Meesho app, then go to the Account tab, which is available at the bottom bar of the app.
  • Then go to Help Centre and go to Browse all help topics and select the last option “Can’t find issue
  • Then click on “My issue is not listed anywhere, what should I do?” A new page will open in the meesho app.
  • In this page you will find the option “Call me back” under the heading Still need help?
  • Jj But remember you can avail this option from 10:00 AM to 7:00 PM

MEESHO CUSTOMER CARE  PHONE NUMBER FOR SELLERS

There are 3 ways to contact the customer care agent of meesho if you are a seller or supplier. They are discussed in the next sections in detail.

CALL DIRECTLY TO MEESHO CUSTOMER CARE PHONE NUMBER

The 1st way to contact meesho is to call meesho customer care number toll free number. You will not charge even a single penny when  you call this number. The number is given below.

80-617-99600

The customer care of Meesho is open all days including Saturdays and Sundays from 10:00 AM to 7:00 PM.

REQUEST A CALL BACK FROM MEESHO

The 2nd way is to request a call back from meesho to your registered number in the meesho app. This option is not directly available in the meesho app, you have to go through a lot of options. But don’t worry, I will make it easy for you. Just follow the following steps.

  • Open the Meesho app, then go to the Account tab, which is available at the bottom bar of the app.
  • Then go to Help Centre and go to Browse all help topics and select the last option “Can’t find issue
  • Then click on “My issue is not listed anywhere, what should I do?” A new page will open in the meesho app.
  • In this page you will find the option “Call me back” under the heading Still need help?
  • A screen will pop up displaying your phone number and an option to select your preferred communication language. Just select the language and submit it. 

You will get a call within 5 mins. But remember you can avail this option from 10:00 AM to 7:00 PM. 

WHATSAPP – MEESHO SUPPLY

The 3rd way for any supplier is to chat through whatsapp number The whatsapp number is listed below.

63-668-20705

MEESHO CUSTOMER CARE WHATSAPP NUMBER

As of now, meesho has whatsapp customer support for its supplier or seller. The meesho customer care whatsapp number is given below.

63-668-20705

MEESHO CUSTOMER CARE EMAIL ID

For different customer support there are different email id. All of the email id is listed below.

Meesho Customer Care Email Id Email Id 
Query[email protected]
Supplier Support[email protected]
Selling[email protected]
Legal[email protected]
Whistleblower[email protected]
Security/Vulnerability[email protected]

For general query or problems, the meesho customer care email id is [email protected]

LANGUAGE YOU CAN TALK WITH CUSTOMER CARE AGENT OF MEESHO

As of now, you can talk with meesho customer care agents in 7 languages. They are listed below.

  • Hindi
  • English
  • Bengali
  • Tamil
  • Telugu
  • Malayalam
  • Kanada

When you are requesting a call back, you have to select your preferred communication language before submitting the request.

MEESHO OFFICE ADDRESS

The head office of meesho is located at Bangalore, India. The address is given below.

Fashnear Technologies Private Limited,

06-105-B, 06-102, 

(138 Wu) Vaishnavi Signature, 

No. 78/9, Outer Ring Road, Bellandur, 

Varthur Hobli, Bengaluru-560103, 

Karnataka, India

GRIEVANCE OFFICER AT MEESHO

As per, IT Act 2000 and Information Technology (Reasonable Security Practices and Procedures And Sensitive Personal Data or Information) Rules, 2011, the name and contact details of the Grievance Officer are provided below:

Name – Shri. Lopamudra Rao

Address – Fashnear Technologies Private Limited,

06-105-B, 06-102, 

(138 Wu) Vaishnavi Signature, 

No. 78/9, Outer Ring Road, Bellandur, 

Varthur Hobli, Bengaluru-560103, 

Karnataka, India

email id: [email protected]

MEESHO SOCIAL MEDIA HANDLES

The social media handles are different for buyers and sellers. You can also raise issues in this social media handle as a customer support option.

MEESHO SOCIAL MEDIA HANDLES FOR BUYERS

Instagramhttps://www.instagram.com/meeshoapp/
Facebookhttps://www.facebook.com/meeshosupply
Youtubehttps://www.youtube.com/channel/UCaGHIRKYUYlaI_ZAt2hxpjw
Twitterhttps://twitter.com/Meesho_Official/
Linkedinhttps://www.linkedin.com/company/meesho

MEESHO SOCIAL MEDIA HANDLES FOR SELLERS

Instagramhttps://www.instagram.com/sellonmeesho/
Facebookhttps://www.facebook.com/SellOnMeeshoIndia/
Youtubehttps://www.youtube.com/c/MeeshoSupplierHub

CONCLUSION

Meesho is gaining popularity day by day. As of now it is the number 1 free app at Playstore. Larger is the user base, so the need for meesho customer care arises. 

This blog post has explained all the meesho customer care in detail. You can contact them directly by mobile or even request a call back. You can also whatsapp them or even email them.

How do I contact Meesho?

You can contact Meesho through their customer support. The following types of customer support are available.
1. Call Directly
2. Call Back Option
3. Email ID
4. Whatsapp Chat
To know details following the link-

Does Meesho refund money?

Yes, meesho refund money but they have strict guidelines. You will not get refund in all the cases.

How do I send Meesho to WhatsApp?

Meesho for Whatsapp is available for supplier only. To know details follow the link-

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